Let us know by Sunday before midnight if you'd like to change or suspend your order for the following week. This helps us order the right amount of food each week and helps us reduce waste. Here are the step by step instructions:
- Login and visit your Account page. You can follow this Account link or click on the little person icon on the top right-hand corner of your screen:
- Click on Manage Subscription to view your current and upcoming orders.
- Click on the Manage dropdown and select Upcoming Orders.
- Click on Skip Order to skip any upcoming week. Note that orders are placed on Monday and deliveries are made the following Saturday or Tuesday, depending on the delivery window you've selected. In order to skip your delivery for any given week, you'll want to skip your order for the previous Monday. For instance, to skip delivery on Saturday 05-19 or Tuesday 05-22, you should skip your order for the previous Monday 05-14.
- You can also choose to Resume Shipment on Sunday before midnight in case you make a mistake or change your mind for the following week's order. This will ensure that your order is processed on Monday and delivery will be scheduled for the following Saturday.
If you have any problems, email us and we'll take care of you. Thanks!